MSL Human Capital Services
Clearer workforce structures and consistent HR practice, built around the organisation’s operating reality.
What this division does.
MSL supports organisations in developing clearer workforce structures, consistent HR practices and practical systems for recruitment, performance, development and employee engagement.
Services delivered by this division.
Talent Acquisition & Onboarding
End-to-end recruitment, executive search and placement services — from role definition and sourcing to structured screening, reference checks and onboarding that sets new hires up for success.
HR Policies, Compliance & Audit
Development of employee handbooks, HR policies and procedures aligned with Zambian labour law, supported by HR audits and compliance reviews that identify gaps and strengthen internal controls.
Performance Management & Employee Development
Design and implementation of practical performance frameworks, supported by skills-gap analysis, competency mapping and individual professional development plans.
Compensation, Benefits & Payroll
Job grading, pay-structure design, benefits benchmarking, payroll coordination and statutory compliance support covering PAYE, NAPSA and NHIMA obligations.
Employee Relations & Workforce Administration
Support on employee relations and disciplinary processes, plus careful management of employment contracts, leave administration and employee recordkeeping.
Learning & Leadership Development
Training-needs assessments, facilitation of customised workshops and capacity-building programmes that strengthen HR, management and leadership capability across the organisation.
Strategic HR Advisory & Organisation Design
Workforce planning, restructuring and organisational design services that align structure, roles and people strategy with the organisation’s direction and operating reality.
Who this division serves.
- HR directors
- Corporate executives
- Government institutions
- Non-profit and international organisations
On defined terms.
Assignments are scoped as either recurring HR support or defined improvement engagements with clear deliverables, timelines and reporting.
Discuss a scopeLet’s discuss how MSL can support your next initiative.
Share the scope, timing and outcome you are targeting. Our team will respond with a considered next step.